POLICY
Privacy Policy
Last updated: June 4, 2026
24 Dynamics LLC provides AI receptionist, response, and owner-notification systems under the 24 Dynamics, NightAgent, and NightManager names. This policy explains how we handle information connected to those services.
Information We Collect
We may collect contact details, business details, message content, call metadata, call transcripts, SMS content, email content, website chat content, appointment or lead details, and technical logs needed to operate and secure the service.
How We Use Information
We use information to operate the service, respond to customer questions, route calls or messages, create owner follow-up tasks, improve reliability, prevent abuse, and comply with legal or carrier requirements.
SMS And Mobile Information
Mobile phone numbers, SMS opt-in records, and SMS consent data are used only to provide the requested communication service, respond to messages, support customer care, and operate related owner notifications.
We do not share mobile information, SMS opt-in data, or SMS consent data with third parties or affiliates for marketing or promotional purposes.
Service Providers
We use service providers such as communications platforms, hosting providers, email providers, analytics tools, and security services. These providers process information only as needed to provide services to us or to comply with law.
Retention
We keep records only as long as needed for business operations, customer support, legal obligations, security, and service improvement. Retention periods may vary by customer configuration and communication channel.
Your Choices
You can request access, correction, or deletion of information by contacting us. For SMS, reply STOP to opt out or HELP for help.
Contact
24 Dynamics LLC, 231 Public Square Ste 300, Franklin, TN 37064. Support: hello@24dynamics.com or 24dynamics.com/#contact.